◎ナオコ◎
I visited the restaurant on a weekday night in early February. The interior of the semi-basement restaurant had a long structure. When we went, there were only a few tables and seats left, so I wondered if it was busy... but it turned out they just weren't rotating customers. We were seated at a table near the entrance, and it was extremely cold. The constant draft from the door and the direct hit of the air conditioning (cooling? blowing?) made it chilly. The people at the next table were also constantly saying "it's cold, it's cold" while eating. (I ended up eating with my coat on too.) The restroom (unisex, only one) was not cold, and because the kitchen was hot, it seemed like they weren't using heating. As for the food, I ordered the new dish "Carbonara with Meat Sauce and Onsen Egg," and my companion ordered a cream pasta with clams (I forgot the name). As usual, soup was served, but... it was so-so? It was bland and lukewarm. It didn't taste like this at other locations. My companion's beer was also lukewarm. At this point, I was quite worried. And as expected, the pasta was lukewarm too. The noodles were cooked just right, but the onsen egg was cold, and maybe due to the air conditioning, the first bite felt "a bit lukewarm?" and by the second bite, it was "cold." Moreover, the sauce had uneven flavors (some parts were strong, some were weak), and the meat sauce was sweet!! The saltiness of the carbonara part was just right, so I didn't feel like mixing it, and ended up leaving the meat sauce part. My companion's dish was just delicious. Was it just the timing? Some customers who were leaving didn't get water, a table for two had a tray for four, and a single customer was given two glasses of water. It seems like the communication was not going smoothly. And about the water, the server realized the mistake and took it to other tables. How is that okay? I wouldn't like that. Even if you hadn't touched it, it was still intended for another table, and being handed water without a tray is surprising. I entered without much thought because it was a chain restaurant, but I have no intention of going to this location again.